Kindle Service and Repair Center in the United States

Is your kindle broken?  If it is, then brace yourself for some headache and frustrations. It is important to stay calm and focus on what to do first first when faced with such challenge.

Kindle Warranty

The first thing you need to check is the warranty of your Kindle. Normally, a brand new kindle will have a 1  year limited warranty which includes replacement whenever Kindle failures occur within the warranty period. You also want to make sure that you have your proof of purchase at hand just in case Amazon requires it.

Kindle Service and Repairs

The next step is to call amazon toll free number at 1-866-321-8851. Once you have a representative on the line, provide them with the details what your product’s issue is. They may require a bit of troubleshooting sometimes but most of the times they will just let you send your broken product for servicing. There are very important instructions you need to take note once a service order will have been processed.

  • Make sure you get the correct address.
  • Make sure you get an order or confirmation number for you transaction.
  • Make sure you backup all important data from your kindle.
  • Make sure you keep your tracking numbers.

Amazon may say that they are going to repair your kindle but the truth is they are just going to replace it with a refurbished one. It is very impractical to repair electronics nowadays that is why it is very important for you to backup all your data because you are not going to get them back in your replacement Kindle.

The Amazon Kindle Service and Repair is Available Nationwide to the Following Locations:

  • New York, N.Y.
  • Los Angeles, Calif.
  • Chicago, Ill.
  • Houston, Tex.
  • Phoenix, Ariz.
  • Philadelphia, Pa.
  • San Antonio, Tex.
  • San Diego, Calif.
  • Dallas, Tex.
  • San Jose, Calif.
  • Detroit, Mich.
  • San Francisco, Calif.
  • Jacksonville, Fla.
  • Indianapolis, Ind.
  • Austin, Tex.
  • Columbus, Ohio
  • Fort Worth, Tex.
  • Charlotte, N.C.
  • Memphis, Tenn.
  • Boston, Mass.
  • Baltimore, Md.
  • El Paso, Tex.
  • Seattle, Wash.
  • Denver, Colo.
  • Nashville-Davidson, Tenn.2
  • Milwaukee, Wis.
  • Washington, DC
  • Las Vegas, Nev.
  • Louisville-Jefferson County, Ky.1
  • Portland, Ore.
  • Oklahoma City, Okla.
  • Tucson, Ariz.
  • Atlanta, Ga.
  • Albuquerque, N.M.
  • Kansas City, Mo.
  • Fresno, Calif.
  • Sacramento, Calif.
  • Long Beach, Calif.
  • Mesa, Ariz.
  • Omaha, Nebr.
  • Virginia Beach, Va.
  • Miami, Fla.
  • Cleveland, Ohio
  • Oakland, Calif.
  • Raleigh, N.C.
  • Colorado Springs, Colo.
  • Tulsa, Okla.
  • Minneapolis, Minn.
  • Arlington, Tex.
  • Honolulu CDP, 3 Hawaii

List of Kindle Versions:

  • Kindle 3 / Dx
  • Kindle 2
  • Kindle
  • Kindle Fire

{ 2 comments… read them below or add one }

Norman Faris September 23, 2011 at 5:25 pm

The insulation on the re-charge cord is just falling off. This exposes the silveer coax and I believe it might be dangersous..Also, I do not know how, but the button to access books( that button between menu and back has pplit. This button still works but I think it has a short life. Please give me some guidance on how I can resolve these two problems…many thanks.

Karen G. November 3, 2011 at 7:19 am

Thanks for the advise! I called amazon and was able to have my kindle sent for repairs/service. Now im just waiting for it in 3-5 days. I hope everything goes well..

Leave a Comment

Previous post:

Next post: